Service · Help centre

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Find answers, guides and the right contact for your question. If you do not get any further here, send us a support request directly.

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The most common routes to the right answer.

01 · Quick answers
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Answers on installation, connections, software, warranty and operation.
02 · Remote support
Direct technical help
Start a prepared remote session with our support team.
03 · Personal support
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Describe your case. We will pass it to the right person.

Pick the area that fits your question best.

01
Installation & commissioning
Wiring, first installation, setup and the usual start-up problems.
02
Products & compatibility
Matching components, extensions, monitors and smartphone connection.
03
Software & remote support
Apps, network connection, updates and prepared remote support.
04
Guides & downloads
Operating instructions, data sheets, software and product documents.
05
Repair & RMA
Returns, transit damage, complaints and the repair procedure.
06
Dealers & planning
Support with planning, product selection and finding an installer.

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The more precise your details, the faster we can help. Our support team will come back to you with a clear next step.